Field reporting by text
Crews text in site updates, shift notes, and incidents.
TextWork files the report.
Trusted by teams in the field
167+
Jobsites tracked
21,541+
Text messages exchanged
2,323+
Reports generated
Texts in. Reports out.
Your team texts in
Finished jobs, supply needs, and safety issues arrive the moment they happen. TextWork asks the follow-up questions and logs it.
TextWork
Managers see everything
Every report is sorted by type and site. Click a slice to see who reported and what happened.
From a text to a filed report
Set it up in an afternoon. Your team keeps texting the way they already do.
- 01.
End-of-shift report
- Who was on site today?
- Hours worked
- Any incidents or near misses?
- Equipment issues
Decide what you need to know
Write the questions once. TextWork turns them into a report your whole team fills out the same way.
- 02.Shift's over. How many on the crew today?12. All safe, lift on 2 is downGot it. Is the lift tagged out?
Your team reports by text
Crews text in when something happens, or TextWork checks in on a schedule. No app, no login.
- 03.
Daily digest
1 flag
- Westerville
- Hilliard
- Dublin
- Grove City
Reports roll up automatically
Replies land on your dashboard as structured data, with digests sent to the managers who need them.
Four ways TextWork keeps reports coming in
Reports while the details are fresh
Crews report from the jobsite in under a minute, instead of reconstructing the day from memory at the end of the week.
Every site at a glance
See who reported, what changed, and which sites need attention from one dashboard.
Crew reporting without an app
Your team answers from the texting app they already use, so the report actually gets filed.
Had an issue with the lift on level 2
Thanks for flagging it. To file the report:
- Which lift and what happened?
- Was anyone hurt?
- Is it tagged out now?
Broadcast to your team
Send one text to every employee at once
SmartRecruiters
Zillow Leads
Microsoft Teams
Google Meet
Salesforce (soon)We moved our crews to TextWork for daily reports
1. Every site reports, every day
2. No more chasing timesheets on Friday
3. We catch equipment problems days sooner
— Operations manager, Columbus, OH
Human capital systems
Shift reports do not live in the HCM.
UKG, Dayforce, ADP, and Workday hold the employee record and run payroll and timekeeping. TextWork is where the person on site files the shift report.
TextWork does not process payroll, tax, or benefits, and it is not a time clock. Paycom, Paylocity, Rippling, BambooHR, Oracle Cloud HCM, and SAP SuccessFactors are the other systems in this category. Each one asks the worker to sign in.
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Used by 180+ people
Questions about field reporting
The person on site texts the update: shift notes, site status, incidents, hours, materials, and photos. TextWork’s AI agent asks the follow-up questions a manager would ask and turns each conversation into a structured report.
Managers see every report on one dashboard instead of chasing texts, calls, and paper forms.
Crews already text. Apps get forgotten, logins expire, and forms get skipped at the end of a long shift.
A text that asks one question at a time gets answered from the jobsite, the truck, or the break room, so you get reports from the people who would never open a portal.
Yes. A daily site report covers who was on site, hours, work done, and anything that broke. The same text thread also covers end-of-shift check-ins, incident and near-miss reports, equipment issues, inspection notes, and timesheet confirmations.
You decide the fields. TextWork keeps every report in the same shape so you can compare across sites, crews, and weeks.
TextWork follows up. If a crew lead says “we had an issue with the lift,” the agent asks which lift, what happened, and whether anyone was hurt before it files the report.
Every report is saved with the transcript and the extracted fields. Managers can filter the dashboard, get summaries and scheduled digests by email, and share a read-only dashboard with stakeholders.
You can have a first report template running the same day. Write the questions you want answered, invite your team by phone number, and start testing conversations immediately.